Privacy Policy
April 15, 2026
1. Information We Collect
We collect information you provide when creating an account (name, email, phone number), agency details, and usage data to improve our services. For customers using the travel plan wizard, we collect travel preferences and contact information shared via the plan link.
2. How We Use Your Information
We use your information to provide and improve our tourism planning services, send notifications about plan updates, process subscriptions, and communicate important service updates. We do not sell your personal information to third parties.
3. Data Storage & Security
Your data is stored securely on encrypted servers. We use industry-standard security measures including HTTPS encryption, secure authentication tokens, and regular security audits to protect your information.
4. Cookies & Tracking
We use essential cookies for authentication and language preferences. We use Google Analytics to understand how our service is used. You can control cookie preferences through your browser settings.
5. Third-Party Services
We use Cloudflare for CDN and security, Railway for hosting, Cloudflare R2 for media storage, and Resend for email delivery. These services process data according to their own privacy policies.
6. Your Rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us. Agency administrators can manage staff data through the dashboard settings.
7. Data Retention
We retain your data as long as your account is active. When you delete your account, your data is permanently removed within 30 days.
8. Contact
For privacy-related questions, contact us at [email protected] or via WhatsApp.